Terms of service

1. Welcome to Entatan

These terms of service (the “Terms”) govern your access to and use of entatan.com, the Entatan client portal, and any other website, application, or product that links to these Terms (together, the “Services”). They form an agreement between you and Entatan LLC (“Entatan”, “we”, “our”, or “us”). By using the Services you accept these Terms and our Acceptable Use Policy.

Partner engagements are governed by the Partner terms of service and the statement of work you sign, not by this document. Where the two conflict, the signed document wins. Products built by our Vinyatan ventures may carry their own terms; where they do, those terms apply to that product.

Our Privacy Policy explains how we handle personal information. It is not part of these Terms, but you should read it.

• We may update these Terms. Material changes are posted on this page with a new effective date.
• Disputes are resolved under Utah law in Utah courts, unless the law where you live says otherwise.
• To the extent permitted by law, you waive the right to bring a class or representative action.

2. Who we are

Entatan is an AI-native software engineering and marketing company founded in 2026 and based in Utah. We build software, AI agents, brands, and growth systems. We work with existing companies through Envinyatan and build new companies we own through Vinyatan.

Entatan is an independent company. References on our sites to third-party platforms, model providers, manufacturers, or events describe tools we use or activities our ventures take part in. They do not indicate affiliation, sponsorship, or endorsement.

3. Eligibility and accounts

You must be at least 18 years old, or the age of majority where you live, to use the client portal or submit a form. The Services are not directed to children under 13, and we do not knowingly collect their information.

Portal accounts are issued to partners and their authorized users. Keep your credentials private. You are responsible for activity under your account, and you must tell us promptly if you believe it has been compromised. If you use the Services on behalf of a company, you confirm that you have authority to bind that company to these Terms.

We may offer beta or preview features. They are provided as-is, may change or disappear without notice, and are not meant for production use unless a statement of work says otherwise.

4. Using the Services

Subject to these Terms, you may use the Services for lawful purposes. You must comply with our Acceptable Use Policy and any documentation we publish. You may not:

• Reverse engineer, scrape, or bulk-download the Services, or probe them for vulnerabilities outside the disclosure process on our security page.
• Use our playbooks, agent library, or code in ways their licences do not allow, including to build a competing service.
• Impersonate Entatan, a partner, or another person, or misrepresent your relationship with us.
• Upload malware or interfere with the integrity, security, or performance of the Services.
• Circumvent rate limits, access controls, or usage restrictions.
• Continue using the Services after we have suspended or terminated your access.

5. Content you submit

You may submit content through forms, the portal, or social platforms (“Submissions”). You keep ownership of your Submissions. You grant us a non-exclusive, worldwide, royalty-free licence to use them to respond to you, deliver the Services, and improve our work. You are responsible for having the rights to what you submit.

Ideas, suggestions, and feedback you give us about the Services (“Feedback”) may be used without restriction or compensation. Do not submit confidential information through public forms; use the portal or a signed agreement for that.

Venture pitches submitted through the Vinyatan form are not confidential unless we agree in writing. We see many ideas and may already be working on something similar. Submitting a pitch does not create a partnership, a fiduciary duty, or any obligation on our part to respond.

6. Our intellectual property

The Services, including software, design, text, wordmarks, generated visuals, playbooks, and the agent library, are owned by Entatan or our licensors and are protected by intellectual property laws. Except for the limited rights granted here, nothing transfers any ownership to you.

Open-source components are governed by their own licences, which take precedence for those components. Our brand guidelines explain how you may refer to Entatan, Envinyatan, Vinyatan, and The Forge.

You may share links to and short excerpts from our published playbooks and news posts with attribution. Republishing whole articles requires written permission.

7. Paid services

Prices shown on our pricing page are indicative. The binding price, scope, and payment schedule for any engagement are set out in a statement of work or order form. Unless that document says otherwise, invoices are due within 30 days, fees exclude taxes, and late amounts accrue interest at the lower of 1.5% per month or the maximum rate allowed by law.

Sprint and retainer fees are non-refundable once work begins, except where we fail to deliver what the statement of work requires and cannot cure the failure within a reasonable time.

Vinyatan products that charge fees have their own billing terms, shown at checkout.

8. Disclaimers and limitation of liability

The Services are provided “as is” and “as available”. To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted or error-free, or that AI-generated outputs will be accurate. Review outputs before relying on them.

To the fullest extent permitted by law, Entatan will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for claims relating to the Services is limited to the greater of the amount you paid us in the twelve months before the claim or one hundred US dollars. Some jurisdictions do not allow these limits, so they may not apply to you.

You will indemnify and hold Entatan harmless from claims arising from your Submissions, your use of the Services, or your breach of these Terms.

9. Suspension and termination

You may stop using the Services at any time. We may suspend or terminate your access if you breach these Terms or our Acceptable Use Policy, if required by law, or to prevent harm to the Services or others. Where practical we will tell you why.

We may modify, suspend, or discontinue the Services, in whole or in part, for business, legal, or security reasons. Provisions that by their nature should survive, including ownership, disclaimers, liability limits, and dispute terms, survive termination.

10. Disputes, governing law, and general terms

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Utah, and you consent to their jurisdiction. If that forum clause is unenforceable where you live, the dispute will be resolved by binding individual arbitration. Before filing a claim, contact us through the contact form and give us 30 days to resolve it informally.

These Terms are the entire agreement between you and Entatan about the Services. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to an affiliate or successor.

Notices to you may be posted on the Services or sent to the contact details you gave us. Notices to us go through the contact form on our website. Questions about these Terms can also go to @chancerobertson on X.