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Review responder

Review responder monitors review platforms and app stores. Each new review is classified, matched to your response guidelines, and answered with a draft that thanks, addresses the specific point, and never argues. Negative reviews with a fixable cause become tasks for support or product with the review attached. Positive replies can post automatically; everything else holds for approval.

Integrations: Google Business Profile, App Store Connect, Shopify, Slack, Linear

Review responder

by Entatan · Reads every new public review, drafts a reply in your voice, and routes anything that needs a real fix to the right person.

What it does

The tasks this agent handles on its own, and where it stops for a person.
  • Monitors review platforms and app stores
  • Drafts on-voice replies that address the specific point
  • Holds negative and sensitive replies for approval
  • Creates tasks for issues that need a fix
  • Reports rating trends and recurring themes

Where it plugs in

Runs under scoped credentials in the tools you already use. Every action is logged with an undo path.
Google Business ProfileApp Store ConnectShopifySlackLinear

What changes

Outcomes partners see in the first month, measured against the metric the team already reports.
  • Every review answered within the day
  • Recurring complaints turn into product fixes
  • Rating trends visible before they move the average

Deploy it on your systems.

We connect it, tune it on your data, and stay on call.