Agent library
Support · custom
Onboarding guide
Onboarding guide lives in your product and your help channel during a customer's first weeks. It knows your documentation, watches setup progress, nudges at the right moment, and answers questions in context. When someone stalls, it tries once, then tells your team exactly where and why. Because it follows your product's own flow, it ships as a custom deployment.
Integrations: Intercom, Segment, HubSpot, Slack, Your product's API
Onboarding guide
by Entatan · Walks new customers through setup inside your product, answers day-one questions from your docs, and tells your team who is stuck.
What it does
The tasks this agent handles on its own, and where it stops for a person.
- Answers setup questions from your documentation
- Tracks activation milestones per account
- Sends timely nudges through in-app, email, or chat
- Escalates stuck accounts with the context attached
- Reports the activation funnel and common blockers
Where it plugs in
Runs under scoped credentials in the tools you already use. Every action is logged with an undo path.
IntercomSegmentHubSpotSlackYour product's API
What changes
Outcomes partners see in the first month, measured against the metric the team already reports.
- More accounts reach activation without a call
- Your team hears about stuck customers early
- Docs improve from the questions people actually ask
Deploy it on your systems.
We connect it, tune it on your data, and stay on call.